All orders placed with The Badge Maker, LLC through www.civilwarcorpsbadges.com will be fulfilled in the order they are received and will be treated as private commissioned projects between the customer and the seller.
Shipping of purchase to the customer will be regarded as ASAP level of necessity and the cost of which will be predetermined, and covered by the customer. 
If for any reason a conflict of any kind occurs regarding your order you will be notified immediately. 
If you are dissatisfied with your purchase we will be willing to work with you until your purchase is to your liking. 
If you are totally dissatisfied with your purchase for any reason, returns will be accepted and you shall be refunded the full amount paid for your purchase once the item purchased has been returned in perfect condition to The Badge Maker.  If the condition is less than perfect the return will be null and void and no refund will be issued.  If the condition is acceptable, the original shipping cost will also be refunded, but the cost of the return shipping must be paid by the customer.  If you wish to cancel your order your must do so within 24 hours of the date of purchase.  Any cancellations of orders requested after this allotted time will be subject to a cancellation fee of 50% the original order cost to which the remaining 50% from the total order will be refunded to the customer. 
Customer's personal information will be held in confidence and used only regarding business transactions between the customer and The Badge Maker.
* NOTE that all items produced by The Badge Maker are subject to being photographed and those photographs will be posted to The Badge Maker social media pages, unless otherwise specified by the customer.
By committing to your purchase you the customer are agreeing to all the above terms and will not over escalate any issue between yourself and/or those associated with you in any way and the seller: The Badge Maker.